Frequently Asked Questions

We carry no vendor partnerships, referral agreements, or reseller certifications. When we recommend a tool or platform, it is because it fits your organization, not because we earn a commission. You can verify this by asking any vendor we recommend whether SBK receives compensation.

Most MSPs bundle monitoring, help desk, and tools into a monthly contract. SBK provides advisory and consulting services. We can manage your IT operations, but we also offer standalone cybersecurity assessments, compliance consulting, cloud strategy, and fractional CTO/CISO services. You buy what you need.

We serve organizations across the NYC metro area including Manhattan, Brooklyn, Queens, Long Island (Nassau and Suffolk counties), Westchester County, northern and central New Jersey, and southwestern Connecticut (Stamford, Greenwich, Norwalk, and surrounding areas). Most work is handled remotely. On-site visits are available when needed.

We provide enterprise-grade technology services for midsize businesses, small organizations, and nonprofits. Our services span cybersecurity, compliance, managed IT, cloud transformation, IT strategy, and nonprofit technology.

We serve clients across New York, New Jersey, Long Island, and Manhattan. We work both on-site and remotely depending on your needs.

We deliver enterprise-quality services at accessible pricing. No long-term contracts required. We act as your trusted advisor, not a vendor trying to upsell you.

We typically work with organizations of 20 to 500 employees, midsize businesses, growing startups, healthcare practices, law firms, and nonprofits.

We work with healthcare practices, financial services firms, law firms, nonprofits, professional services companies, and startups. Our team has direct experience with HIPAA, SOC 2, PCI DSS, NY SHIELD Act, and SEC/FINRA cybersecurity requirements.

A typical assessment covers network architecture review, vulnerability scanning, penetration testing, policy review, access control audit, email security evaluation, endpoint protection assessment, and a prioritized remediation report. Scope depends on your environment and compliance requirements. Learn more about our cybersecurity services.

For most organizations, SBK delivers SOC 2 readiness in 75 to 90 days. This includes gap analysis, policy development, control implementation, evidence collection, and audit preparation. The timeline depends on your current security posture and the scope of your audit. Learn more about our compliance services.

Yes. Our managed IT services include infrastructure monitoring, help desk support, vendor coordination, patch management, and IT asset lifecycle management. We offer both fully managed and co-managed models depending on whether you have an internal IT team.

A virtual CTO (vCTO) or virtual CISO (vCISO) is a fractional executive who provides strategic IT leadership on a part-time basis. You get board-level technology guidance, IT roadmapping, vendor evaluation, and budget planning without the cost of a full-time hire. Learn more about our IT strategy services.

We provide security assessments, vulnerability scanning, incident response planning, security awareness training, endpoint protection, and comprehensive security plans for SMBs.

Yes. We specialize in HIPAA compliance for healthcare practices, gap assessments, policy development, staff training, and audit preparation.

Absolutely. We have a dedicated nonprofit technology practice. We help with Google Workspace for Nonprofits, grant-compliant IT infrastructure, donor database management, and technology budget optimization.

We handle cloud migrations (AWS, Azure, Google Cloud), cloud governance frameworks, Microsoft 365/Google Workspace setup, and multi-cloud cost optimization.

Pricing depends on scope and engagement type. Assessments and project work are typically fixed-fee. Managed IT and advisory services are monthly retainers. We provide detailed proposals before any work begins. There are no long-term contracts required for most services.

The first call is a 30-minute conversation about your current IT environment, any immediate concerns, and what you are trying to accomplish. We will give you a straight answer about whether SBK is a good fit and what the logical next steps would be. There is no obligation and no sales pitch.

No. We believe in earning your business every month. Most of our services are month-to-month with no long-term commitment required.

Yes! We offer a complimentary 30-minute strategy session where we discuss your challenges and outline a path forward. No sales pressure.

We spend 30 minutes understanding your current IT challenges, technology stack, and business goals. We'll identify quick wins and outline a recommended path forward. No commitment required.

For most services, we can begin within 1-2 weeks of signing. Emergency cybersecurity engagements can start within 24-48 hours.

Yes. Our managed IT services include 24/7 monitoring, help desk support, and proactive maintenance. Advisory services can be ongoing or project-based.